Your privacy

Privacy Policy

What SereneGoods collects when you visit, get in touch, or work with us on a website, and how we look after it.

Effective date: 26 October 2026

In short: we use privacy-first, cookie-free traffic statistics, no advertising trackers, and we don’t sell your information. We collect what you choose to send us, mainly through the enquiry form, and use it to reply and to deliver your project. Amazon links work under Amazon’s own privacy rules.

This Privacy Policy explains how SereneGoods (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit serenegoods.ca (the “Site”), contact us, or hire us to design and build a website.

Who we are

SereneGoods is run by Sanjeev, a web designer and developer based in Durham Region, Ontario, Canada. We do two things:

  • Website design and development, including search and AI visibility work (SEO, AEO and GEO), for businesses and individuals.
  • Amazon finds: curated product picks on Amazon Canada, using affiliate links.

Sanjeev is responsible for how SereneGoods handles personal information. Contact: [email protected].

Information we collect

When you send an enquiry

Our enquiry form asks for your name, email address, the kind of website you need, and a message about your project. You may also email us directly. We use this only to reply to you and discuss your project.

When you work with us

During a website project we may receive business details, content, images, and, where needed, access to accounts such as your domain, hosting, or Google Business Profile. We use these only to deliver the work you asked for. When the project ends, we ask you to remove our access or change shared passwords, and we delete login details we no longer need.

Information collected automatically

Like every website, our hosting and security providers process limited technical data, such as your IP address, browser type, and the pages requested, so that pages can be delivered and protected against abuse.

We use Cloudflare Web Analytics to see aggregate statistics, such as how many people visit, which pages are popular, and which countries visitors come from. It doesn’t use cookies, doesn’t fingerprint your device, and doesn’t track you across other websites. We don’t use advertising or social media tracking.

Cookies and browser storage

  • We don’t set tracking cookies.
  • Our security provider, Cloudflare, may set strictly necessary cookies to tell people apart from bots.
  • Our demo websites may remember small preferences in your browser’s session storage, such as whether a feature tour is switched on. This stays on your device and is cleared when you close the tab.
  • When you click an Amazon link, Amazon may set a cookie so that we’re credited for qualifying purchases (see below).

You can block or delete cookies in your browser settings. The Site works without them.

Affiliate links and Amazon

SereneGoods participates in the Amazon Associates Program. Our Amazon finds pages contain affiliate links to products on Amazon.ca. When you click one, Amazon may place a cookie on your device so that we earn a commission on qualifying purchases, at no extra cost to you. Purchases happen on Amazon’s website under Amazon’s Privacy Notice. We never see your payment details, and Amazon doesn’t tell us who you are.

Demo websites

We publish sample websites to show our work, such as Maplewell Pharmacy, a fictional pharmacy. Forms on demo websites don’t send or store anything. Please don’t enter real personal or health information into them.

Service providers we use

We rely on these providers to run the Site. Each handles data under its own privacy policy:

  • Web3Forms: delivers enquiry form messages to our inbox.
  • Microsoft Azure: hosts the Site.
  • Cloudflare: domain name, security, fast delivery of pages, privacy-first traffic statistics, and forwarding of email sent to [email protected].
  • Google Fonts: serves the fonts our pages use, so your browser connects to Google’s servers.
  • jsDelivr: serves the animation library our homepage uses.
  • Google (Gmail): where emails and enquiry form messages sent to [email protected] are received and stored.
  • Amazon Associates: affiliate link tracking and commissions.
  • Pinterest: if you interact with our pins on Pinterest, Pinterest’s own policy applies.

Some of these providers store or process information outside Canada, including in the United States, where it may be accessible to authorities under local law.

How we use your information

  • To reply to your enquiry and prepare a proposal.
  • To design, build, launch, and support your website.
  • To keep the Site running, secure, and useful.
  • To meet legal, tax, and affiliate program obligations.

We don’t sell or rent personal information, and we won’t add you to a mailing list or send marketing emails unless you ask us to.

How long we keep it

We keep enquiries for as long as needed to respond and follow up, and project correspondence for the life of the project and any support afterwards. Business records such as invoices are kept as long as Canadian tax law requires, generally six years. You can ask us to delete your information sooner, unless we need to keep it by law.

Your privacy rights

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you can ask to see the personal information we hold about you, ask us to correct it, and withdraw your consent to how we use it, subject to legal limits. Email [email protected] and we’ll respond within 30 days. If you’re not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.

Websites we build for clients

When we build a website for a client, that client decides what information their site collects and is responsible for their own privacy policy. We handle any data on their site only as needed to build and support it, following their instructions.

Security

The Site is served over HTTPS, and we limit access to your information to what’s needed for your project. No method of sending or storing data online is completely secure, so we can’t guarantee absolute security.

Children’s privacy

The Site isn’t directed to children under 13, and we don’t knowingly collect their personal information. If you believe a child has sent us information, contact us and we’ll delete it.

Links to other websites

The Site links to Amazon, to client websites we’ve built, and to other sites. Their privacy practices are their own, so please read their policies.

Changes to this policy

We’ll update this policy when our services or tools change, and revise the effective date above.

Contact us

Questions about this policy or your information? Email [email protected].